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Re: S9 memory issues

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St76, we definitely want you to be able to download apps that you'll enjoy. That's the point of having a smartphone. Let's figure this out for you. Let's first start by running a device health check. This will show you what can be cleared off of your phone so you can download other apps. Please follow these steps in this link You'll do steps #1-7. Once you have the results, please let us know what it states in the storage category. AliciaD_VZW