Arodney, we are truly sorry to hear that you did not have full details on the Trade In Promotion. As a consumer, I know that the difference in value would definitely have my attention. When completing a trade for a promotional value, you do see the value applied in monthly credits toward the Device Payment Agreement. Details are available under number 1 for "Promotional Offers" at http://spr.ly/66061ur4i. Does this help to explain?
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