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Re: Phone Trade In, Verizon Credit $20 over 2 years thats a little ridiculous

Community Manager
Community Manager

Arodney, we are truly sorry to hear that you did not have full details on the Trade In Promotion. As a consumer, I know that the difference in value would definitely have my attention. When completing a trade for a promotional value, you do see the value applied in monthly credits toward the Device Payment Agreement. Details are available under number 1 for "Promotional Offers" at Does this help to explain?

 LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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