This is the "Windows 8 / Vista" debacle for Samsung and they could totally care less. There's more phones coming out that may fix some of the issues, but for many, Samsung is no longer to be trusted. And the story about it being a "Google" issue is garbage. If Samsung wouldn't have wanted Pie on their phones, it wouldn't have happened. The Beta testers were ignored and now we're stuck with phones that were at first an improvement at Christmas, only to be demolished in February. And posts getting turned off or deleted by Samsung won't make this problem go away. This was the absolute worst update in their history and they know it. Yet onward and upwards they go, as if nothing happened and they continue pumping out new products. Only problem is, people who were sickened by the Pie UI aren't going to be returning to get another phone. Many have already "jumped ship" and once the service provider contracts expire and the phones get "paid off" there's going to be a downturn in their business. People complaned so loudly from the very day the Pie hit the fan and nothing at all was done to correct the many issues they created. Shame on Samsung! Go fall on your sword!