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Re: My Galaxy S6 keeps cuttting in and Out. How do I fix it?

Verizon Employee

KARGUL56, we know the importance of having a phone work everywhere you need it at. We are here to help you with that problem. When you state that it is cutting in and out, we want to make sure you mean with calls and not that the phone is restarting on you?

What zip code are you located at where this is happening? Is this happening just when you are indoors or does it happens when you are outside too? What signal is your phone receiving from us where this happens?

Are you using Advanced Calling or Wi-Fi calling on your phone? Turn Voice & Video On / Off - HD Voice - Samsung Galaxy S 6 / S 6 edge | Verizon Wireless

StevenG_VZW

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