JTJ1017 we know how important it is to connect to Wi-Fi. Let's look into this issue further. Please run a Device Health Check via My Verizon: http://spr.ly/65818eq6V . You can also try Resetting the network settings; navigate to Settings > Backup and reset > Reset network settings.
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!