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Re: Samsung Galaxy S7 2017 New Year's today only promotion

sylviat_vzw
VZ Employee Emeritus

DANFOR93,

Making sure you are receiving your rightful credit for a promotion is a priority. We truly apologize that is has taken this long to start the investigation. We never want to lose you as a customer because of this. Did you receive a reference number from the investigation ticket? Also, how many lines do you have that are missing the promotion?

SylviaT_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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