Dear VZW responders, please tell me if I am wrong. It seems all you can do is read from a script of things to try. You don't seem to be able to do what we need:
- Research to see if Verizon technical people are even aware that there is trouble
- Research to see if anything is being done about it
- Report these issues to someone else in the company who can address these issues.
I encourage all of you customers to log on to your account on Verizon Wireless website, chat technical support, and reason with them until they open an incident. They did for me while saying they saw no other reports if trouble.
It seems that these community pages are just for us to sound off to each other.