This is quite concerning. We want to get to the bottom of this issue so you can go back to having a properly working device. Are you having issues with voice or data signal? What is the signal strength you're receiving where you use your phone the most? You can find this under Settings>About Phone>Status>Signal Strength?
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!