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Re: 23 Months from now...

Sr. Member

Make sure when you send your current phone back that you use your own Fed Ex Label and NOT the one they send you. It will cost you a few bucks to do it but make sure that you

1) Take a picture of the contents of the box before you send it

2) Add some packing inside the box to make sure the phone is protected

3) record the weight of the box

4) insure the box for $500-$600

5) track the phone and print out the signature when it is actually received back at Verizon

If not (and you may still run into this) you will get charged for the phone not being returned

Be told that the phone was damaged or not the correct phone

Be told that the Box was empty

You can see the nightmares on many other posts on this bpard about this.