My 2013 Ford Edge and my Note 10+ paired and worked fine for the first week then only sporadically until not at all. Well, actually, it works great until the call connects then is in privacy mode. In my researching this, I saw a suggestion to switch out of privacy mode thru my car's menu but my car's response was that getting out of privacy mode is unsupported.
I've lost track of all the settings I've checked and changed.
At Ford, they did all those same things. I reset my car's software and installed update. That worked from Sunday until tonight. Now I'm back to being in privacy mode.
Any ideas anyone?