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Re: Unhappy for buy 1 get 1 note8 deal

SDM1111
Miembro

Hola,

It's not trade-in a device, it was buy 1 get 1 free promotion.

I opened 3 new lines on June 16, 2018, and needed new 2 devices.

I have waited this promotion period to visit this store, and I double checked with local representative at Verizon, located in 280 N Milwaukee St, Boise, ID 83704 ,for the buy 1 get 1 free promotion.

The representative told me that I will be refuned 2nd Note8 after a few biling cycles, and he recommanded paying off 1st Note8. So, I did as I trusted him as a Verizon representative.

When I visited the store again, he was not seen anymore and other representative called somewhere, and she said that i will be refuned for the 2nd Note8.

I am still paying every month $40.

I want to stop paying $40 each month, and refund for the money that were already paid for the 2nd Note8.

 

I want to keep using 3 verizon lines.

I believe that the local representative did not represent the Verizon.

Verizon would not want to make customers dissatisfied.

Gracias.

 

 

 

 

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