Already tried safe mode, and I have tried several wireless charging pads,
most of them made my Mophie, the vent mount, the desktop pad, and their
standard charging pad. And of course, I have removed the case, both the
Otterbox and the Mophie case and tried to charge the phone with no case on
it, and it still did not work.
I am 99% certain it is a hardware issue, so all these things you are having
me do are a waste of time.
On Fri, Jan 19, 2018 at 12:34 PM, vzw_customer_support <