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Re: MMS Video splitting into JPG and QCP files

Community Manager
Community Manager

JOSHIG4, I apologize for not seeing an update on this situation of the MMS messages being broke down into JPG and QCP files in our feed. I can imagine how confusing this can be when trying to view your images. I just want to gather some more clues. Since you are experiencing the same issue, can you tell me the make and model of your device? What is the messaging application you are using? Had there been any changes to the phone when this problem started?

 

Veronica_VZW
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