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Re: Fitbit Flex no longer connecting after update


I contacted Garmin support, and they asked for Galaxy S5 phone information and screenshots of the failed pairing/connecting process.

They also asked for  the Garmin Android sync log, but my logs were empty because I removed and replaced the app thinking that would solve the issue.  Of course, it didn't.

I wonder if there's a way to roll back the Verizon update?  That should be an option for resolving this issue.