I was told by 2 different reps that my box was mailed out on the 26th of Oct. They said I have to allow up to 2 weeks for delivery. I get a lot of packages delivered and the mail system usually works faster than that. But I guess I have no choice and to l wait yet another week to see if I get it! To really confuse matters for them I am having the box shipped to my son at college. They confirmed that its going there but I will still be amazed if it doesn't get screwed up.