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Re: Return Box?


After hearing different answers from Verizon regarding the return box, I went right to the source and called Samsung. The rep said they are in the process of sending out the boxes and to please remain patient and we should have them within a week.

Also it seems Verizon is refunding the money before those devices are returned. I received an email from them yesterday stating my refund has been processed and it referenced my order # for Note 7 #2 which is the device that I'm waiting for the box to return.

I returned Note 7 #1 a few weeks ago and that was finally refunded to me on my credit card earlier this week.