I am also having issues with my Galaxy Note 2. My Google play store would not work, it completely dumped my Amazon Kindle app contents. My Facebook and instagram are not updating, And the battery drain is ridiculous! My phone always charged quickly. It too all night to charge, WTF? How can this be reversed? I don't want this update and I'm real leery now of getting future updates. Come on Verizon we need some quick solutions on this screw up.