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Re: Note 7 Replacement Didn't Ship Next Day?


Same thing happened to me, in fact maybe worse.  I followed instructions on the e-mail... selected my note 7, upgraded existing with another Samsung device.  My device isn't due until tomorrow after shipping Friday and my card was charged full process for the S7 + tax + restock fee.  I can't get through on the phone and chat is greyed out, I have no idea what I have done at this point.... but it looks like I just bought a phone and still have a note 7.  I am not on contract and always buy outright.