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Re: When will preorders ship out? I ordered my Note 7 right before the recall...


I would definitely call customer service. I ordered my original Note 7 online on the 21st of August and it shipped the same day and it was a hard to find Blue one. The voluntary exchange announcement by Samsung was on Sept 2nd so I would definitely call as it seems as if the order should have been completed prior to the announcement and Verizon stopping all sales at that time.

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