Hi. Sorry for the delay in getting back to you. I disassembled the
apparatus and had to wait for it to come back online. It is a SCS-2U01. I
don't know what advanced calling is or how to turn it on or off. I
reviewing Jav6's responses, he might be on to something. I said I was
still dropping calls. That's not really the case. I do have a weak signal
and drop a few calls but the real problem I have is calls not connecting
requiring I redial. Does that mean anything to you?
I tried to reply to this via the forum so others might benefit but I kept
getting an error message that an error occurred and I should reload the
page. I did but it didn't help.
I sure appreciate Verizon's interest in my problem and look forward to
hearing from you shortly.
On Thu, Oct 26, 2017 at 2:57 PM, vzw_customer_support <