Sounds familar, after waiting for weeks I contacted the store where I swiched over two BYOP and purchased two more. Rep said i would receive 4 $250 rebates. Upon contacting customer service they said ony two lines was eligible for $200 each and the BYOP would only be $150 And thats how the order was put in at the store by the Rep I worked with. I've not seen the $700 yet! Total Scam!