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Re: locked out of my account during black friday sales


They had a massive software issue on Black Friday.  I was in store upgrading all five of our lines when the point of sale (invoice/payment) went down.  We were mid transaction - all of my new phones had been activated over from another carrierer but they were unable to complete our transaction.  The syetem went down around 1 pm - we finally were able to leave the store around 5:30 pm that day.  Maybe this inteferred with your account? 

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