On my Droid Turbo 2 phone, using the My Verizon app, there is Alerts & Messages but no Notifications. The one Message I had was for a Verizon Up reward I had. When I went to the web site on my desktop and the dropdown under Account, selecting Notifications, I had zero. When I get one, I'll check to see if I can see a way to access it. Hopefully, a Verizon Agent or someone will respond with a helpful answer before that.