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Re: proration not working?

Sr. Member

Probably not. If pressed, I would think a rep could figure it out for you, but it seems like most of the time they want to hurry up and get to the next call. Still, when you see your usage online normally, it is an estimate only, and although it shows use fairly quickly, it isn't in real time. I don't know if they could make it update in real time, because if you aren't on Verizon's network (roaming, whether within the U.S. or internationally) it can take time for another company to forward usage and charges to Verizon. Being that I am just a customer, not an employee, I don't know what the plans are regarding this topic. I can only speculate.