Has Verizon considered enabling biometric or security key options to increase customer account security?
In a situation where a customer account gets hacked because the problem person has your social security number, or gained access to your pin, how else can a customer protect their information? Like a former employer or coworker, or hackers? Even when password and PIN changes occur, a person can still claim to be you because of a sequence of numbers. Why not security keys or biometrics?
I currently use a security key on my laptop and biometrics on my mobile devices. When will Verizon consider utilizing these features?