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Re: Phone isn't paired to my SIM, can't change plans

danieller_vzw
VZ Employee Emeritus

We're sorry to hear you're having trouble with your sim and updating your plan, KingRecycle. It's important you have access to make changes needed at your convenience. Please tell us more about this. Is for an eSIM you recently activated? When do you receive this error?

DanielleR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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