The last time I was able to successfully log in was 3 weeks ago, to pay the bill. I've tried using firefox, chrome and internet explorer. All 3 gave me the same problem. I tried using it on another computer and my phone. Still the same problem. I tried using my 10 digit phone number to log in and i still had the same problem. I believe this is an issue on your end. Please help, i just want to pay my bill on time.