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Re: difficulties receiving monthly credit for phone purchase


Have you seen some of the threads in this community?  There are a number of members who have had issues.  I was one and it took until my April bill for my bill credits to show for a phone purchase I made over Thanksgiving.  It also took at least four calls to customer service to get it sorted.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.