I understand the 10GB limit policy you have, that is not the problem, the problem is I wasn't told this when I bought the jetpack. I kept asking what the speed was and no one knew. I was assured that it would be fast enough to handle my needs. The first month or so I wasn't slowed down then all of a sudden I get an email telling me about the 10GB policy. It shocked me and now I must live with this for 2 years. I will not pay more money for what I was told I was getting from the very beginning.