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Re: Verizon not following through with promises


I made a verbal contract with a Verizon supervisor that recorded the whole call and about getting a free phone and he stated he cant give a free phone but can and will put credit on the account for the cost of the phone so we will not get a bill for months and months. Sure enough they are NOT following through on that now as well. Been told I would get another call back and still no call back as promised.