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Re: Why am I not getting what I'm suppose to receive!!!

Líder Sénior

Your picture indicates you are on the Verizon plan.  The Verizon plan is only supposed to hav 5 GBs

I don't recommend using it.

Google photo provides unlimited storage, so does google drive.  Unlike Verizon cloud, of ypu switch carriers, google photo is still yours. 

I never use carrier cloud storage.