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Re: Does anyone else type a chat question in their "quick chat" feature, and then after a few minutes, the chat disappears??

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We want to make sure you have all the information you need to ensure that you're on the best available plan. The rates you're seeing on TV includes only the cost of the plan, which provides 12GB of data, plus a promotional 2GB of data per new line or upgrade you add when enrolled in Device Payments. The $80 amount is before the line access charges of $20 per line, equipment charges, additional features, taxes and surcharges http://vz.to/1ha2zvS .

The best option to confirm you're getting the best value is to utilize the Account Analysis tool via your My Verizon account. It will determine the best avialable plan based on your usage. Here's more information http://vz.to/2149eYJ .

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