You deserve to have a memorable experience any time you call our customer service departement. Your time is valuable and you should not have been transferred so many time. I apologize for any inconvenience this caused. Fraud should not happen to any one. The direct number for our fraud department is 1-888-483-7200. They are open Monday to Friday from 8 AM-8 PM eastern time and on Saturdays from 1:00 PM-8 PM.
Follow us on Twitter @VZWSupport