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Re: My phone has been suspended, but I keep getting billed. Please help me!!


It should have worked, are you sure you're all paid up and you're not just getting an old bill? You may need to try and call them via skype or try a chat session. Not sure why it's not working.

This if from the website I sent:

Esto depende de si eliges suspender el servicio con o sin facturación:

  • Suspended with billing – You'll be billed for all services and features during the suspension period. Sin embargo, las fechas de tu contrato y elegibilidad para actualizaciones no se verán afectadas.
  • Suspended without billing – You won't incur voice, data or feature charges while your service is suspended. Los pagos mensuales de Verizon Edge se seguirán efectuando según tu contrato con Verizon Edge. Si eliges esta opción, tus fechas de contrato y eligibilidad de la actualización se extenderán durante el tiempo que tu línea esté suspendida.
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