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Re: Unacceptable way to treat a long standing customer Verizon

Líder Sénior

My experience is if you treat CSR with respect and kindness from the very start of the call, they are more willing to help, go the extra mile to help, and listen.   Apparently very few people do that.   Some people are down right cruel and frankly don't deserve to be helped at anything more than the bare minimum.