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Re: Moto Z Force Problems & multiple replacements ?

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deemoney58, it would be devastating to see you leave the Verizon family after almost 15 years. I have had to get a device replaced multiple times, and know that it can be frustrating when something like this happens. 2 months is an extremely long time to have to get something addressed, and that is definitely not the norm. If there is anything wrong with the replacement contact us immediately so we can get this addressed. I am confident that you will not have issues with the replacement device. Does this help? SantoC_VZW