I rely on my phone continually, and can't imagine how it would feel to have it behave the way yours has, HAPPIESTGIRLEV. You came to the right place for some help. I noticed you posted this a couple days ago, and mentioned going straight to the store. What was the outcome after visiting the store? Is your phone still unresponsive?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!