I thought I corrected my problem by clearing the cache on the camera app but that is not the case. It happened again with 68% power still on the phone. I have not had any spills or liquid on my phone. No cracks in the screen or case it just crashes and shuts off. I feel it’s a defect in the battery function and the phone. I got the phone in January of 2016 so it’s just barely a year old. I won’t be getting another Moto Force product – they do not last! Does anyone out there no of a good solution?