Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Lenny525, we're happy to continue to assist you here. If you're concerned that your SIM card is not in proper working condition, we can provide you with a new SIM card at no cost.
CecileC_VZW