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Re: Iphone XR dropping calls

Customer Service Rep

2Breezy,

 

We understand how important your phone is and how a dropped call can cause a headache for you. Your phone warranty covers any manufacturer defects as long as there is no damage to the device. The warranty process gives you a like new device. Did you already have your device replaced? You also have the option to visit an Apple store to have the device repaired, but that may take some time.

 

JenelleR_VZW

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