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Re: Iphone XR dropping calls

Community Manager
Community Manager

Bobby-2, having your calls drop out is not the way to start your weekend. I want to make sure we can figure out why this is happening, and ensure you don't have any trouble making calls going forward. It would be disheartening to see you leave the VZW family because of this.

 

One of the first things we want to do is establish where this is happening. Are you having these dropped calls in one location or several? Does it more happen indoors or outdoors? How often do the drops occur?

 

JohnT_VZW

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