If you are able to have it kept at the facility prior to their first delivery attemp (this sometimes isn't an option unless you contact Verizon and ask them to authorize it) then they will tell you when it's available for pickup. But it may be too late to request that now. If you miss the delivery attempt call the number on the door tag and let them know you want to come pick it up. If you're trying to do it on the same day then it won't be until the trucks come back in for the evening (usually 7:30 pm) and you usually only have until 8:00 or 8:30 to pick it up. if that's not doable then you can ask them to hold it for pickup the next day.