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Re: Unlocking device

Asistencia al cliente

mcdeezy12 , we always want you to have a phone that works & we are here to help. We do need to collect a few pieces of account-specific information to assist further that cannot be provided here in a public post for your personal & account security. I've sent you a Private Note. Please respond to our Private Note to continue. ¡Gracias! AliciaD_VZW