jjthomas We certainly want you to be able to use Wi-Fi as it helps with data usage. Let's work together to get it working. What phone make/model do you have? As we want to make sure Wi-Fi Assist is turned off.
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!