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Re: Can We Just Get Rid of 4.1.2 Please?

Community Manager
Community Manager

Hi Psy83. I want you to be able to enjoy that awesome Droid Pro after the update. If the device is getting extremely hot, it's best to take the phone, battery, and any chargers you use regularly to a Verizon Wireless store http://bit.ly/3SdsA for a hands-on evaluation. To get the phone a bit more stable and stop it from power cycling, try to place the phone into Safe Mode http://vz.to/qHs9Z6. This will stop all 3rd party applications from running and allow you to remove some of your applications in an attempt to stop it from power cycling when you take it off Safe Mode. Last but not least, you can also complete an alternate hard reset http://vz.to/soIMAw to clear the slate and start fresh. It's been a fantastic help to many customers when strange quirks pop up.


Jennifer_VZW
Please follow us on twitter @VZWSupport

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