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BYOD : new Verizon sim not supported on Unlocked iPhone 6s

Miembro

I recently swtiched from AT&T to Verizon. I received by new Micro SiM yesterday. I am trying to have it activated so that I can use it on my iPhone 6s. However, inspire of help from 3 Customer support agents, I cannot get it working . I see the message as attached in the snapshot.

Now it has been confirmed that my phone SHOULD support the SIM. They used  my IMEI # to confirm it., I have restarted by phone with the new SIM several times . The last agent asked me turn off my phone before inserting the new sim and then wait for 15 minutes to restart.  Still, I see the message on start up. 
I am wondering if anyone else has experienced this. The local Verizon store is still closed due to the COVID 19 situation. I don't know what to do if the calls don't work. C533CB54-A5C3-4681-8395-09E76BCE12A6_1_201_a.jpeg