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Re: BYOD Rebate Runaround / Horrible Customer Service

Miembro

Update:

Shortly after my initial post Verizon sent me a private message asking for my contact details.  After giving them my information, they sent me another message with obvious scripting saying "that it could take up to 30 days to recieve my rebate card."  I guess the rep that responded was too busy to look at the comments on my account or read my initial post.

With that being said, it has been over three weeks since I spoke with a CSR on the phone (well beyond their 14 day review period).  No communciation, no messages saying f**k you, nothing.  I guess I'll try calling them again...

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