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I just got the Tour (my first Blackberry) and while playing the video demo file, the phone seemed to freeze up for a few seconds.  Not sure what was happening, I (and a friend as well) hit some buttons waiting for the phone to react.  Finally it did but I later discovered that the video file was accidently deleted or possibly moved.  I know it's just a demo video but I would really like to get a copy of it back (I believe the file name was 9630_Video_Demo).  I've talked to Verizon & Blackberry with no luck and also went to my local Verizon location.  There they attempted to transfer the file from a in-store phone to mine however it seemed as if the video did not have/give a 'send' option.  If anyone has any suggestions as to how to possibly retrieve / get another copy of this video file, it would be most appreciated.  Thanks.