I got my Tour back in january of this year. I havent had a single problem with it since. Except the other day i went to open my camera and it wouldnt open. i hit the camera icon, and it brings up a black screen that says: "Could not start the camera. Close other applications and try opening the camera again". This got alot more frustrating when i tried everything including closing ALL applications i had open, numerous battery pulls, resetting my tour, and pressing the side button and camera icon differently. neither worked.
I called the customer service number but it was a very annoying process and i waited 40 minutes to NOT be connected with a verizon wireless consultant.
Please dont hesitate to contribute and tips/advice. I use my camera SO much on this phone because i do alot of travelling and this has really been holding me back.