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Re: Blackberry Storm - Won't hold charge, freezes, can't place calls!!
MacDaddy
Contributor - Level 1

 


bumpkin wrote:

Hello!

I have had my blackberry storm (9530) for only two months and it is constantly freezing on me. I have updated to the newest OS and am still having all the same issues. I have taken out the battery, done hard resets, let it rest... EVERYTHING! The phone still continues to be my worst nightmare. It now suddenly won't hold a charge even when I haven't used the phone ONCE all day. In addition, when I try to place calls, it will not ring.. then suddenly go to the persons voicemail. I cannot stand this phone! Is there a way for me to return this phone and exchange it for a new one. I have read stories that people go there several storms and still continue to have freezing problems! I pay too much a month for this to be happening. Thanks in advance. :smileyindifferent:


 

Re-install the 5.0 Software using Desktop Manager, Make sure that during the install at one point when it reboots you should get a 507 error. This tells you there is no operating system on the device. It will then continue to install the new software. If you don't get the 507 error, the device is not deleting the old operating system completely, This is what causes 90 Percent of the problems after installing a new update. If the Desktop Manager don't delete it for you, you can download BBSAK (Blackberry Swiss Army Knife) On-line for free, it will completely wipe your device before using Desktop Manager.

 

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